You have the right to withdraw from this contract within fourteen days without giving reasons.
The withdrawal period shall be fourteen days from the date on which you or a third party designated by you, who is not the carrier, took possession of the goods.
If you have ordered several goods as part of a single order and the goods are delivered separately, the withdrawal period begins as soon as you or a third party designated by you, who is not the carrier, have received the last item.
To exercise your right of withdrawal, you are required to inform the Tourismusverband Erzgebirge e.V., Adam-Ries-Straße 16, D-09456 Annaberg-Buchholz, telephone: +49 3733 188000, Fax: 49 3733 1880020, email: info@erzgebirge-tourismus.de by means of a clear declaration (e.g. a letter sent by post, fax or email) about your decision to withdraw from this contract. You can, but are not obliged to, use the attached revocation form template for this.
In order to comply with the withdrawal period, it is sufficient that you send out the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
If you withdraw from this contract, we shall refund to you immediately and no later than fourteen days from the date on which we received notice of your withdrawal from this contract all payments we have received from you, including delivery charges (except for additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). For this refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us (Tourismusverband Erzgebirge e.V., Adam-Ries-Straße 16, D-09456 Annaberg-Buchholz) immediately and in any case within fourteen days of the day on which you notify us of the withdrawal from this contract at the latest. This period shall be deemed to have been observed if you send out the goods before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods.
You shall be liable for any depreciation in the value of the goods only if such depreciation is due to any handling of the goods which is not necessary for the examination of their nature, properties and functioning.
- Contracts for the provision of services relating to accommodation for purposes other than housing, transport of goods, rental of motor vehicles, supply of food and drinks and other services relating to leisure activities, where the contract provides for a specific date or period for the provision of such services. This does not apply to contracts for travel services in accordance with Section 651a BGB [German Civil Code] if these have been concluded outside business premises, unless the verbal negotiation on which the conclusion of the contract is based was based on a previous order by the consumer.
You have the right to withdraw from this contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you are required to inform the Tourismusverband Erzgebirge e.V., Adam-Ries-Straße 16, D-09456 Annaberg-Buchholz, telephone: +49 3733 188000, Fax: 49 3733 1880020, email: info@erzgebirge-tourismus.de by means of a clear explanation (e.g. a letter sent by post, fax or email) about your decision to revoke this contract. You can, but are not obliged to, use the attached revocation form template for this.
In order to comply with the withdrawal period, it is sufficient that you send out the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
If you withdraw from this contract, we shall refund to you immediately and no later than fourteen days from the date on which we received notice of your withdrawal from this contract all payments we have received from you, including delivery charges (except for additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). For this refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
If you have requested that the service be commenced during the withdrawal period, you shall be required to pay us a reasonable amount equal to the proportion of the services already provided up to the time you notify us of exercising the right of withdrawal with regard to this contract in relation to the total scope of the service agreed upon in the contract
The contract is fully performed by both parties at the express request of the consumer before the consumer has exercised their right of withdrawal.
Contracts for the provision of services relating to accommodation for purposes other than housing, transport of goods, rental of motor vehicles, supply of food and drinks and other services relating to leisure activities, where the contract provides for a specific date or period for the provision of such services. This does not apply to contracts for travel services in accordance with Section 651a BGB [German Civil Code] if these have been concluded outside business premises, unless the verbal negotiation on which the conclusion of the contract is based was based on a previous order by the consumer.
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